Neosurf Casinos: How They Work, Safety, Fees and the Best Neosurf Casinos 2024
Neosurf casinos are increasingly popular among Aussie casino players, offering a secure and anonymous payment option for online gambling enthusiasts.
While not as widespread as some traditional methods, Neosurf is gaining traction for its simplicity and privacy. It provides a reliable way to manage gaming funds without linking bank accounts or having to share any personal or financial info.
In this guide, we'll tell you everything you need about Neosurf's safety features. We also cover fees and features and offer a comprehensive look at using this payment method at online casino sites.
But first, we start with the a list of the best casinos in Australia that accept Neosurf.
The Best Neosurf Casinos 2024
| Special Information | Casino | Capabilities | Bonus Information | Let's Play! | More Information |
|---|---|---|---|---|---|
 PlayAmo Casino  Neosurf |     |
| Bonus structure See all
General information See all
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 WinShark Casino Neosurf | |
Terms and conditionsTerms and conditions apply. Play responsibly | 18+ | Bonus structure See all
General information See all
Payment providers See all | ||
 Olympia Casino Neosurf | |
Terms and conditionsTerms and conditions apply. Play responsibly | 18+ | Bonus structure See all
General information See all
| ||
 Lucky Wins Casino Neosurf | |
Terms and conditionsTerms and conditions apply. Play responsibly | 18+ | Bonus structure See all
General information See all
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 Dolly Casino Neosurf | |
Terms and conditionsTerms and conditions apply. Play responsibly | 18+ | Bonus structure See all
General information See all
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 Winmaker Casino Neosurf | |
Terms and conditionsTerms and conditions apply. Play responsibly | 18+ | Bonus structure
General information
Payment providers Game developers | ||
 Trip2vip Casino Neosurf | |
| Bonus structure
General information
Payment providers Game developers | ||
 Crownslots Casino Neosurf | |
Terms and conditionsTerms and conditions apply. Play responsibly | 18+ | Bonus structure
General information
Payment providers Game developers | ||
 Rocket Spin Casino Neosurf | |
Terms and conditionsTerms and conditions apply. Play responsibly | 18+ | Bonus structure
General information
Payment providers Game developers | ||
10% Cashback |  24 Casino Neosurf | |
Terms and conditionsTerms and conditions apply. Play responsibly | 18+ | Bonus structure See all
General information See all
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25% Cashback |  Rabona Casino Neosurf |  |
Terms and conditionsTerms and conditions apply. Play responsibly | 18+ | Bonus structure See all
General information See all
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 Plan Games Casino Neosurf | |
| Bonus structure
General information
Payment providers Game developers | ||
 Rockwin Casino Neosurf | |
| Bonus structure
General information
Payment providers Game developers | ||
 SpinBetter Casino Neosurf | |
Terms and conditionsTerms and conditions apply. Play responsibly | 18+ | Bonus structure
General information
Payment providers Game developers | ||
 Wingaga Casino Neosurf | |
Terms and conditionsTerms and conditions apply. Play responsibly | 18+ | Bonus structure
General information
Payment providers Game developers |
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Best Neosurf Casinos at a Glance
Here are our top picks for casinos by different category, to help decide which casino is right for you.
| Casino Type | Best Casino |
|---|---|
| Best Overall for Neosurf Payments | PlayAmo Casino |
| Best for Bonuses | Olympia Casino |
| Mobile Compatability | Winshark Casino |
| Low Minimum Deposit | Staxino Casino |
| Safest Casino | Lucky Wins Casino |
Neosurf Casinos We Recommend
Here are some of our personal favourites with a little more detail - all of which allow payments using Neosurf.
0
Rolling Slots Casino
4.44 / 5Pros:
-
5000+ games to play - Excellent software providers
- Great live dealer games
- Amazing bonuses
- 24/7 customer support
Cons:
-
No Rolling Slots Casino app - Licencing ambiguity
- Limited payment options
Rolling Slots - best choice for top pokies
Rolling Slots Casino is a fantastic option for players using Neosurf and boasts a huge game selection. You can choose from over 5,000 games from top developers, including pokies, table games, and live dealer experiences. The casino's rock ‘n’ roll theme adds a fun twist, and players can enjoy a generous welcome package spread across multiple deposits. Rolling Slots also features a loyalty program where players can earn rewards as they progress.
Terms and conditions apply. Play responsibly | 18+
Olympia Casino
4.48 / 5Pros:
- Offers a more than generous welcome bonus
- Offers many different payment and banking methods
- Generous welcome bonus up to $10,000
- 24/7 customer support is available
- Mobile device compatible
Cons:
- The service is restricted in some countries
- Limited payment options in some counties
- There’s no sportsbook for sports gambling
Olympia Casino - top casino for bonuses
Olympia Casino offers a broad selection of over 3,000 games. New players can access a massive bonus of up to $10,000 when you sign up - which is pretty hard to pass up! Just check the wagering requirements before you activate it to make sure it suits your needs. Payments with Neosurf are seamless, so it's a great option if you're looking for an easy, hassle free gaming experience.
Terms and conditions apply. Play responsibly | 18+
Just Casino
3.57 / 5Pros:
- Excellent welcome package
- Over 9500 games
- Mobile compatible
Cons:
- Jackpot amounts are low on progressives
- No phone support
- No dedicated mobile app
Just Casino - for a smooth casino experience
Just Casino is an excellent option if you're paying with Neosurf. You can choose from a vast selection of games, including over 4,000 pokies, table games, and live dealer options. The casino provides a generous welcome bonus, with a match on the first few deposits, and ongoing promos that cater to new and returning players. The site is also fully optimised for mobile, giving you a seamless gaming experience no matter what device you're using.
Terms and conditions apply. Play responsibly | 18+
Swiper Casino
4.45 / 5Pros:
- Extensive collection of over 10,000 games
- Great live dealer options
- Easy site navigation using filters
Cons:
- No dedicated mobile app
- Lacks phone support
- Not all games can be played on a desktop
Swiper Casino - excellent game selection
Swiper Casino is a standout choice for Aussies using Neosurf. It features over 2,500 games, including various pokies, table games, and live dealer options. The casino offers a substantial welcome package, including deposit matches and free spins. Neosurf users benefit from instant, fee-free deposits, ensuring quick and secure transactions.
Terms and conditions apply. Play responsibly | 18+
What is Neosurf and What are Neosurf Casinos?
Neosurf operates on a voucher-based system, reminiscent of prepaid mobile phone credit, where users purchase a voucher code and use it to fund their online casino account. This method echoes the simplicity of cash transactions in a digital format.
A Neosurf casino is, quite straightforwardly, an online casino that accepts these vouchers as a payment method.
This allows for swift and secure transactions, distancing the user's banking information from the online casino.
How to Deposit at Casinos with Neosurf
Depositing is a straightforward process, ensuring quick access to gaming funds. Here’s how:
- Purchase a Neosurf voucher from a supported retailer.
- Log into your preferred Neosurf online casino.
- Navigate to the cashier and select Neosurf as the deposit method.
- Enter the voucher code and the amount you wish to deposit.
- Confirm the transaction, which is processed instantaneously.
Neosurf has also created a nice overview for you to see at which casinos you can deposit using Neosurf.
How to Withdraw Money from Casinos with Neosurf
If a player deposits funds into their casino account using Neosurf, they will typically need to choose a different withdrawal method.
Here is why:
Neosurf primarily functions as a payment method for deposits and is known for its prepaid vouchers, which are used to add funds to casino accounts. However, the nature of these vouchers usually does not support withdrawals because they are not linked to a bank account or a financial institution in the way that a credit card or an e-wallet is.
The following areas affect the withdrawal process and whether you can withdraw at all:
- Casino Policies: Each casino has its own set of policies regarding withdrawals. Most casinos require you to withdraw funds using the same method you used for depositing. Since Neosurf is generally used for deposits only, casinos will often offer alternative withdrawal methods.
- Neosurf Account Options: In some regions, Neosurf offers a 'Neosurf Account' which can be used online similarly to an e-wallet. If this service is available and accepted by the casino, it may be possible to withdraw to your Neosurf Account.
If you have a Neosurf account and the Casino accepts Neosurf withdrawals, follow these steps:
- Select Neosurf as your withdrawal method.
- Enter the desired withdrawal amount.
- Follow the casino’s instructions to complete the transaction. (Each casino differs a bit on this point)
- Confirm your withdrawal (note that withdrawal times can vary based on casino policy)
Pro tip: Always check the footer!
If you are in doubt whether the chosen casino has Neosurf or not, a good indication is if the Neosurf casino in question displays it in the footer or not!
Is Neosurf Safe to Use at Online Casinos?
Yes, it is. Neosurf's commitment to safety is paramount, leveraging robust encryption to protect transactions. Their payment method emphasises security, assuring users of their adherence to stringent data protection standards.
As a licensed and regulated payment solution, it instils confidence in its users, hence you can safely play on a casino that accepts Neosurf.
Neosurf also provides attentive customer support and has mechanisms in place for chargebacks and other consumer protections.
To understand their dedication to security, you can read Neosurf's AML & Privacy policy page
Why Use Neosurf at Online Casinos?
Neosurf distinguishes itself with its anonymity and ease, making it a compelling choice at an Australian online casino. However, its limitation lies in withdrawal options, often necessitating an alternative method for payouts.
Players weighing payment options must consider these aspects and are advised to consult the subsequent pros and cons section for a balanced view.
Pros & cons of Neosurf casinos
The use of Neosurf as a payment method in online casinos has been met with varying degrees of enthusiasm by players worldwide.
Below is a comprehensive examination of its advantages and limitations.
Pros
- Widely accepted at the top Australian online casinos.
- Unparalleled security and data protection of its users.
- Neosurf vouchers are easily purchased with cash or online.
- Deposits are processed instantly.
- Good option for players mindful of their gambling budget.
- Eligible for Neosurf exclusive casino promotions, i.e. deposit bonus offers.
Cons
- Need to find alternatives for withdrawals (which may incur fees).
- Fixed cap amount on vouchers.
- Not preferred for high rollers due to value limits on vouchers.
- No Credit: Unlike credit cards, Neosurf doesn't allow for borrowing.
- Limited Recharge Options: Vouchers must be purchased at retail locations.
In summary, Neosurf is an excellent option for those prioritising anonymity and security in their online gaming pursuits. It is especially suited for players who wish to avoid using traditional banking methods online.
On the other hand, it may not be the best choice for those looking for the convenience of direct withdrawals or dislike the idea of pre-purchasing vouchers.
Players should weigh these factors against their personal preferences and gaming habits to determine if Neosurf aligns with their needs.
Limits, Fees and Charges
When purchasing a Neosurf voucher, consumers generally do not face any fees from Neosurf itself. However, some retailers or online voucher sellers might charge a small transaction fee or a markup on the voucher's face value.
Deposit Limit and Fees
Neosurf vouchers have a maximum limit depending on the account level
While Neosurf might allow up to 5,000€, a casino may impose a lower threshold, such as 2,000€.
Fees are generally nominal, if any, focusing on transaction or currency exchange fees. It's the casinos that usually absorb these charges, sparing the customer from additional costs.
| Account type | Credit card deposit* | Voucher deposit* | SEPA transfer deposit |
|---|---|---|---|
| Light | 100€ | 250€ | 250€ |
| Basic | 250€ | 1,000€ | 3,000€ |
| Basic Plus | 500€ | 1,000€ | 3,000€ |
| Premium | 3,000€ | 3,000€ | 10,000€ |
| Bronze | 5,000€ | 5,000€ | 10,000€ |
| Silver | 10,000€ | 10,000€ | 15,000€ |
| Gold | 20,000€ | 20,000€ | 20,000€ |
*The deposit limits are presented in Euros, any other currency will be calculated at the exchange rate. All amounts are listed pr. 30 days. The amounts are different for daily transfers.
Withdrawal Limits and Fees
Neosurf’s withdrawal limits are generally dictated by the online casino's terms. While Neosurf may not impose a limit, casinos often do, with individual ceilings per transaction. Customers can usually circumvent these limits by executing multiple transactions.
Withdrawal fees, if any, vary; they could be a set fee per transaction or a percentage of the withdrawal amount. Typically, casinos, not the casino player, absorb these costs, providing fee-free transactions to players.
Other Limits and Fees
If you're using a Neosurf voucher in a different currency than the one it was purchased in, Neosurf applies a currency conversion fee. This fee is typically around 2% of the transaction value.
For transactions involving some less common currencies, the fee might be slightly higher, reflecting the increased exchange risk.
Neosurf vouchers come with an inactivity fee, but this only applies after a certain period of non-use. If a voucher is not used within a year from purchase, a monthly inactivity fee is deducted from the voucher's remaining balance.
This fee continues until the voucher's balance is depleted or the voucher is used. The inactivity fee is designed to encourage using purchased vouchers within a reasonable timeframe.
If you decide to refund a Neosurf voucher or redeem it for cash, Neosurf may charge a refund processing fee. The exact amount can vary, so it's advised to check the Neosurf website or contact customer support for specific details related to refunds.
Features, Apps and Responsible Gambling
We've assessed the various features and applications offered by Neosurf. Let's take a look.
Features
Neosurf offers a suite of user-centric features, such as the ability to perform chargebacks under certain conditions, providing an added layer of consumer protection. The service includes a complaint resolution mechanism, ensuring users have recourse in the event of disputes.
Neosurf’s technology is streamlined for ease of use, without sacrificing security, details of which are prominently featured on their website for customer assurance.
Mobile App
Neosurf enhances user convenience with a mobile app, designed to make online payments seamless.
The app allows for managing funds, checking balances, and even purchasing vouchers. Its intuitive interface simplifies the process of funding your casino account on the go, aligning with Neosurf's commitment to user-friendly experiences.
You can download the Neosurf app below:
- Neosurf on App Store (for iPhone and iPad users)
- Neosurf on Google Play (for Android users)
Responsible Gambling
Responsible gambling is a crucial consideration for any platform or service involved in the gaming industry.
Neosurf facilitates responsible gambling by offering prepaid vouchers. This promotes responsible gambling habits as it prevents users from overspending. As you may know, this is a common issue with direct bank transfers or credit card payments where limits can be more flexible and harder to control!
Online casinos that accept Neosurf often have their own responsible gambling policies and tools in place.
These tools can include:
- Deposit Limits: Players can set daily, weekly, or monthly deposit limits on their accounts.
- Self-Exclusion: Options for players to voluntarily exclude themselves from gaming for a certain period.
- Reality Checks: Regular notifications to remind players how long they have been playing and how much they have spent.
- Access to Gambling Counseling Services: Providing information and access to professional help for those who may have a gambling problem.
These casinos are required to follow regulations that promote responsible gambling. These regulations can enforce the inclusion of clear T&Cs, the ability to self-exclude, and access to gambling history to track behaviour. Regulated casinos also align with various regulatory bodies that enforce responsible gambling practices. These bodies ensure that casinos provide a safe and fair gaming environment and offer support to players who may exhibit signs of problem gambling.
While Neosurf does not directly control gambling activities, its product design supports responsible gambling practices.
The online casinos that accept Neosurf, bound by their licensing agreements, must provide resources and tools to promote responsible gambling and support players in maintaining control over their gaming habits.
How to Get a Neosurf Voucher to Use at Online Casinos
It's very simple.
Here's how to get a Neosurf voucher that can be used to deposit on online casinos:
- Locate a retailer that sells Neosurf vouchers via the site's store locator on their website.
- Purchase a voucher in your desired amount (example: $1,000).
- Use the voucher code when depositing funds to the casino (scan the QR code or enter the secure PIN).
Neosurf Casinos - Latest Brands in September
| Rank | Casino | 1st deposit bonus and free spins | Minimum deposit | Terms and conditions | Let's Play! |
|---|---|---|---|---|---|
| 1 |  Wingaga Casino | 1st deposit bonus and free spins 100% up to $750 | Minimum deposit $30 | Terms and conditions Terms and conditions apply. Play responsibly | 18+ | |
| 2 |  SpinBetter Casino | 1st deposit bonus and free spins 100% up to €300 | Minimum deposit €10 | Terms and conditions Terms and conditions apply. Play responsibly | 18+ | |
| 3 |  Swiper Casino | 1st deposit bonus and free spins 100% up to $750 | Minimum deposit $30 | Terms and conditions Terms and conditions apply. Play responsibly | 18+ | |
| 4 |  Staxino Casino | 1st deposit bonus and free spins 100% up to $300 | Minimum deposit $20 | Terms and conditions Terms and conditions apply. Play responsibly | 18+ | |
| 5 |  24 Casino 10% Cashback | 1st deposit bonus and free spins 100% up to $750 | Minimum deposit $30 | Terms and conditions Terms and conditions apply. Play responsibly | 18+ | |
| 6 |  Spinjo Casino | 1st deposit bonus and free spins 100% up to $1000 | Minimum deposit $30 | Terms and conditions Terms and conditions apply. Play responsibly | 18+ | |
| 7 |  LuckyHour Casino 10% Cashback | 1st deposit bonus and free spins 100% up to $750 | Minimum deposit $30 | Terms and conditions Terms and conditions apply. Play responsibly | 18+ | |
| 8 |  RT BET Casino 25% Cashback | 1st deposit bonus and free spins 100% up to $1750 | Minimum deposit $50 | Terms and conditions Terms and conditions apply. Play responsibly | 18+ | |
| 9 |  Spins Up Casino | 1st deposit bonus and free spins 100% up to $1000 | Minimum deposit $30 | Terms and conditions Terms and conditions apply. Play responsibly | 18+ | |
| 10 |  Wonaco Casino | 1st deposit bonus and free spins 100% up to $750 | Minimum deposit $30 | Terms and conditions Terms and conditions apply. Play responsibly | 18+ | |
| 11 |  Dailyspins Casino | 1st deposit bonus and free spins 100% up to $2000 | Minimum deposit $50 | Terms and conditions Terms and conditions apply. Play responsibly | 18+ | |
| 12 |  WinShark Casino | 1st deposit bonus and free spins 100% up to $250 | Minimum deposit $80 | Terms and conditions Terms and conditions apply. Play responsibly | 18+ | |
| 13 |  Viper Win Casino | 1st deposit bonus and free spins 100% up to $750 | Minimum deposit $30 | Terms and conditions Terms and conditions apply. Play responsibly | 18+ | |
| 14 |  Luckyones Casino | 1st deposit bonus and free spins 150% up to $3000 | Minimum deposit $20 | Terms and conditions Terms and conditions apply. Play responsibly | 18+ | |
| 15 |  Winmaker Casino | 1st deposit bonus and free spins 100% up to $1000 | Minimum deposit $20 | Terms and conditions Terms and conditions apply. Play responsibly | 18+ | |
| 16 |  Rooli Casino | 1st deposit bonus and free spins 100% up to $500 | Minimum deposit $30 | Terms and conditions Terms and conditions apply. Play responsibly | 18+ | |
| 17 | |