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Author: Olivia Hughes

  • Victoria’s Online Gambling Overhaul: A New Dawn for Player Transparency and Protection

    Victoria’s Online Gambling Overhaul: A New Dawn for Player Transparency and Protection

    Victoria’s Online Gambling Overhaul: A New Dawn for Player Transparency and Protection

    Victoria has rolled out new requirements for online gambling operators, marking a significant step towards enhancing player transparency and protection.

    With these changes, the Victoria Gambling and Casino Control Commission (VGCCC) aims to ensure that punters are better informed and positioned to make responsible gambling choices.

    Key Takeaways

    • New standards for Victoria-licensed online gambling operators enforced from 1 April.
    • Focus on display of net loss, net wins, and spending information in player accounts.
    • Stringent guidelines include the use of plain English and limited colours to highlight losses and include gambling harm messaging.
    • Penalties for non-compliance could amount to AU$11,539 per non-compliant activity statement issued.
    • Extensions granted to major operators for system changes, with full compliance expected by 31 March 2024.
    • Broader efforts by the VGCCC to address gambling harm, including fines and operational changes for land-based gambling providers.

    As of 1 April, the online gambling world woke up to a fresh round of new regulations.

    Victoria-licensed operators are now mandated to align their systems with the standards set forth by the Victoria Gambling and Casino Control Commission (VGCCC). To increase transparency and fairness in reporting online gambling activity, it strives to provide players with clearer insights into their gambling habits.

    Enhanced Reporting for Better Decision Making

    The most notable change is an increased emphasis on how spending, net loss, and wins are displayed within player accounts.

    A significant change is that the net loss will now exclude free and bonus bets, offering a more accurate measure of player expenditure. Similarly, net wins will be calculated by subtracting all stakes from the total payout, ensuring that consumers’ monthly statements present a precise picture of their financial interactions with the platform.

    The VGCCC has also set guidelines requiring licensees to use plain language, removing technical jargon that might cloud understanding. Moreover, a simple but impactful visual directive is the limitation of colours to black and red, designed to make losses starkly apparent. Each monthly statement is further required to feature messaging aimed at mitigating gambling harm, echoing the commission’s commitment to player welfare.

    Operators found breaching these new standards could face penalties up to 60 penalty units, translating to AU$11,539 for every non-compliant activity statement issued.

    A Collaboratively Forged Path to Compliance

    Acknowledging the complexity of these changes, the VGCCC has not sprung this upon operators out of the blue.

    The conversation around these adjustments began some 18 months prior, rooted in the National Consumer Protection Framework’s (NCPF) activity statement requirements that emerged in November 2022. An initial review of the monthly activity statements from twelve wagering service providers sparked the development of an Activity Statement Expectations Guide, alongside an updated statement prototype to aid in steering the practice towards the new standards.

    After a period of feedback and collaboration, the VGCCC finalised these measures, initially slated for implementation by 1 December 2023. Recognising the mammoth task of system overhauls, extensions to 31 March 2024 were granted to major operators including Tabcorp, Entain, and Betfair, ensuring they have adequate time to comply.

    Safeguarding Victoria’s Gamblers

    This initiative is part of a broader, concerted effort by the VGCCC to curb gambling harm. Recent actions include significant fines for operators found breaching responsible gambling rules and mandates for technological changes to minimise underage gambling risks in land-based venues.

    Emblematic of the commission’s vigilant oversight in the land-based sector, its recent endorsement of Crown Resorts’ licence after a comprehensive review speaks to its balanced approach. Acknowledging the casino’s corrective strides post-criticism for past misdemeanours while highlighting its substantial role as an employer in the state underscores the nuanced responsibilities the regulator navigates in ensuring both industry viability and player protection.

    As Victoria treads forward with these reforms, the horizon looks promising for a gambling environment that champions clarity, fairness, and the well-being of its participants.

  • Inside RubyPlay’s Creative Laboratory: The Making of Immortal Ways

    Inside RubyPlay’s Creative Laboratory: The Making of Immortal Ways

    Discover the magic behind RubyPlay’s superbly crafted “Immortal Ways” slot series, as the masterminds, Dr. Eyal Loz and Douglas Hand, share insights into their innovative journey, challenges, and the future evolution of the game.

    Key Takeaways

    • An exclusive interview with Dr. Eyal Loz and Douglas Hand unveils the creative process behind the “Immortal Ways” slots.
    • RubyPlay reveals plans for the evolution of the “Immortal Ways” series mechanic.
    • The slots franchise has inked landmark deals to enter new markets.

    In the high-stakes world of online gaming, RubyPlay has emerged as a beacon of innovation, particularly with its dazzling “Immortal Ways” pokies series. But what makes this franchise stand out in a crowded market of digital slots? Through an enlightening conversation with the visionaries behind this project—Dr. Eyal Loz, the chief product officer, and Douglas Hand, the art director—we get to unravel the mystery.

    The Birth of an Idea

    At the heart of “Immortal Ways” lies a unique blend of creativity and technical mastery. Dr Loz and Hand have successfully combined their expertise to create a series that not only entertains but captivates players with its engaging mechanics and storytelling. Their collaboration has made a bit of a splash in the pokies world, attracting attention from operators, content aggregators, and, most importantly, players across the globe.

    Challenges and Triumphs

    Creating a balance between intricate gameplay mechanics and compelling visuals required the team to embark on a constant quest for perfection. They needed to ensure that the game was accessible to newcomers while still providing depth and excitement for seasoned pokies enthusiasts—a daunting task that, according to Dr Loz, required countless iterations and relentless testing.

    A Peek into the Future

    What’s next for the “Immortal Ways” series? Both visionaries remain tight-lipped about specific details but promise that the evolution of the game’s mechanics is something to look forward to. They hint at updates that will redefine what players expect from online slots, suggesting that the best is yet to come.

    International Expansion

    RubyPlay’s strategic maneuvers have not gone unnoticed. The studio recently finalised several key deals that will see the “Immortal Ways” series make its grand entry into new markets. These developments are a testament to the franchise’s growing appeal and RubyPlay’s ambition to dominate the digital gaming arena.

    The interview, charmingly conducted, presented Loz and Hand as a duo to look out for in pokies game development. Their synergy, coupled with sheer dedication to their craft, offers a rare glimpse into the minds that are shaping the future of online pokies.

    In conclusion, “Immortal Ways” stands as a great example of top-class pokie game design, thanks in no small part to the visionary leadership of Dr. Eyal Loz and Douglas Hand. As RubyPlay continues to expand and evolve, the gaming world waits with anticipation for what’s to come.

  • Star Entertainment Launches Cashless Gaming Trial at The Star Sydney

    Star Entertainment Launches Cashless Gaming Trial at The Star Sydney

    The arrival of cashless gaming at The Star Sydney marks a significant move towards technological advancement and regulatory alignment, all in favor of creating a safer and more engaging gaming experience for patrons.

    Key Takeaways

    • The Star Entertainment Group initiates a trial of cashless gaming and carded play at The Star Sydney.
    • The trial, aligned with upcoming regulatory changes in NSW, features 51 poker machines and 8 table games.
    • Robbie Cooke, CEO, highlights the trial’s importance in readiness for the August 2024 changes.
    • The move demonstrates The Star’s dedication to improving guest experience through technology and ensuring a secure gaming environment.
    Item Details
    Location The Star Sydney — Sovereign Room
    Scope 51 poker machines and 8 table games
    Purpose Pilot program for cashless gaming and carded play
    Regulatory Context Aligned with NSW changes expected by August 2024
    Trial At a Glance

    A Leap Toward the Future of Gaming

    At the heart of this innovative endeavor are 51 poker machines and 8 table games, which will serve as the testbed for the new cashless system. This move doesn’t just signify a shift towards more tech-driven gaming solutions; it’s also in direct response to the impending regulatory changes set by New South Wales (NSW) that aim to usher in an era of cashless gaming and carded play by August 2024.

    CEO Emphasizes Transformation and Readiness

    Robbie Cooke, The Star’s Group CEO and Managing Director, detailed the efforts and objectives that underpin the launch of this trial. He noted, “The commencement of the trial follows months of planning, development, testing, and training in consultation with relevant regulators.” Cooke’s statement sheds light on the meticulous approach taken by The Star to not only comply with new regulations but also spearhead efforts in enhancing the gaming experience for their guests and ensuring a smooth transition for their team members.

    Aligning with Technological Advances and Regulatory Mandates

    This trial is more than just an operational update; it’s a testament to The Star Entertainment Group’s dedication to leading the charge in adopting technological advancements within the casino industry. By paving the way for cashless and carded gaming, The Star is not only upgrading the security and convenience of its gaming operations but also aligning itself with the broader objectives of regulatory changes aimed at fostering a safer gaming environment.

    The introduction of cashless gaming is expected to bring about a myriad of benefits, from heightened security and fraud prevention to a more streamlined and engaging guest experience. As the trial unfolds, all eyes will be on The Star Sydney as it navigates through this transformative era, setting precedents for how technology and regulation can coalesce to redefine the standards of the casino industry in Australia.

    One thing is clear: as we march closer to August 2024, The Star Entertainment Group is not just preparing for change; they’re embracing it wholeheartedly, ensuring they remain at the forefront of a new chapter in Australian gaming history.

  • Betr Payout for NRL Grand Final an Eyewatering Sum

    Betr Payout for NRL Grand Final an Eyewatering Sum

    Australian sports betting site Betr will be forced to pay tens of millions to Aussie punters who took advantage of their 100-1 offer for Penrith Panthers to win the NRL Grand Final.

    Customers have been told to expect delays in accessing their winnings, which is tipped to be the biggest payout in sports betting history in Australia.

    Let’s take a look at how much the payout is, how this happened and the financial implications for online bookmaker Betr.

    How Much is the Payout?

    After the Panthers secured a win against the Brisbane Broncos in the Sunday night final, Betr will need to pay out a whopping $72 million to punters.

    Plenty of people signed up to place a bet on Penrith Panthers, who were firm favourites to win, securing their third trophy in three years.

    Perhaps realising the potential payout at stake, the company approached customers last month with another offer. Anyone who had placed a bet was offered (via text message) a chance to cash out on the bet for $500 cash.

    How Did This Happen?

    Around 320,000 Aussies signed up with the betting brand after announcing 100-1 offers on various sporting markets, including the NRL, AFL, Melbourne Cup and FIFA World Cup. All bets were capped at $10, with most of the money placed on the Penrith Panthers, who were firm favourites to win in the NRL decider.

    Payouts in the other markets, such as the AFL Grand Final, which saw Collingwood secure victory over the Brisbane Lions, are expected to be much lower.

    When Betr first launched the highly advertised launch campaign (seen in newspapers, radio and TV stations nationwide), it prompted intervention by the New South Wales regulator. They ceased the campaign but were ordered to pay out a fine of $210,000 to prevent a potentially long legal process.

    Jane Lin, Liquor and Gaming NSW’s Executive Director, said the fine was appropriate given the bookmaker breached significant laws. She said the company tried to generate a new customer base with promotions that she considered crossed the line, using inducements that she felt were potentially harmful to the community.

    After receiving the fine, a Betr spokesperson said the company had operated in accordance with advertising laws. However, they accepted the penalty notice to help resolve the matter ‘amicably’.

    For anyone who placed a bet on the NRL Grand Final, payouts for the promotional offer are expected to be paid out by October 6. Mr Tripp said the delay was caused by a processing issue rather than anything regarding cash flow. The high volume of cash-outs meant the online bookmaker needed to process payouts manually.

    What’s in It For Betr?

    Although the move may suggest Betr was scrambling, co-owner and founder (and Chairman of Melbourne Storm) Matt Tripp insisted that their marketing ploy did what it intended.

    Before the match, he said, “If the Panthers win, nothing would make us happier. We would have tens of millions of dollars injected back into the Betr ecosystem for punters for the next six weeks, which is the most exciting time of the year, being spring carnival.”

    Mr Tripp said the bookmaker will emerge in front after hedging its bets via early payouts and lay-off wagers.

    “We had always anticipated it would cost us somewhere between $50 million and $80 million, depending on how the results fell,” he said. But he said the new customers’ gross profit generated for Betr alone has reached $225 million.

    About Betr

    Former Sportsbet and BetEasy owner Matthew Tripp founded Betr. The online betting company launched in 2022 as a venture between News Corp, Vegas-based investment firm Tekkorp Capital and BetMakers Technology Group.

    The consortium is known as NTD Pty Ltd and is licenced and regulated by the NTRC. Betr offers Australian residents sports betting services in a wide range of markets.

  • Unveiling the Dangers of PayID Scams at Online Casinos: Protecting Your Winnings

    Unveiling the Dangers of PayID Scams at Online Casinos: Protecting Your Winnings

    PayID has become a popular mode of payment for many Australian online gamblers. It offers seamless transactions straight from your phone, and it’s easy to deposit and withdraw funds.

    Plus, you don’t need to share bank account details.

    However, like any online payment method, staying vigilant and protecting yourself is important. PayID scams in Australia are on the rise. Let’s have a look at what this means and how to keep your details safe when gambling online.

    What is PayID?

    PayID is a legitimate and relatively new payment method launched in February 2018 to help overcome incorrect payments and reduce fraud.

    It now has around 10 million registered users. It’s a free service that uses your mobile phone number, email address or ABN with the security of online banking systems. Using this information, the bank will verify you and link your bank account to a unique identifier.

    One of the benefits of using PayID is that it allows you to see the payer information before you confirm the transaction. So you’ll know that your money is going to the right person or business account before you authorise payment.

    There is no need to remember bank account details or BSB numbers, which can lead to mistakes when inputting numbers.

    Understanding PayID Scams

    According to Scamwatch, Australians lost $260,000 to PayID impersonation scams last year.

    National Australia Bank (NAB) also reported that their total scam reports relating to PayID increased by 38% from the previous year.

    A PayID scam is when someone tries to use PayID to get money from you. While PayID was introduced to help reduce fraud by knowing exactly who you’re sending your money to, unfortunately, some scammers use the payment method to target unsuspecting Australians.

    Common PayID Scam

    A new PayID scam is an impersonation scam. This PayID scam targets people who sell their second-hand items online. It’s being seen on sites like Facebook Marketplace, where scammers exploit PayID to get you to send them money.

    The scammer contacts you to buy your item and encourages payment via PayID. They then claim there is an issue when transferring money because you don’t have a PayID business account. So, the transaction couldn’t be completed.

    They’ll send a fake email that appears to look like it’s from PayID, claiming to have sent additional funds to upgrade the account. They’ll then request a refund from you, hoping you’ll make a transfer to their account.

    Other Types of Financial Scams

    Other types of financial scams include identity theft, where hackers use data breaches to take over transaction accounts, giving them access to make unauthorised payments or withdrawals.

    Financial fraud is also prevalent in Australia.

    This is when cybercriminals use phishing scam attacks to trick people into revealing their personal information, including your bank or financial institution details. This is usually in the form of an email, instant message or text message.

    The scammer masquerades as a trusted entity, like PayID or your bank, to encourage you to open the message.

    Protecting Yourself

    One of the biggest red flags when using PayID is if someone asks you for money to upgrade your PayID account.

    PayID is free, and there are never any charges for using this payment method. PayID also does not contact customers via texts, emails, or phone calls, so any contact that says it is “from PayID” is fake.

    Here are some other steps you can take if you’re using online trading sites, Facebook Marketplace or other online marketplaces:

    • Enable multi-factor authentication where possible to give you additional security.
    • Always use strong passwords and have a different password for each payment method.
    • Never send any money first to receive a payment via PayID.
    • Regularly check your statements to spot any unauthorised transactions and notify your bank immediately if you notice anything unusual.
    • Try to avoid using public Wi-Fi networks to access your PayID account.
    • Keep your devices up to date with the latest software.
    • Stay informed on cyber scams by reading the news regularly.
    • If you’re selling goods online, don’t send money; consider asking for cash payments instead of electronic payment channels.

    Transfer Money to Online Casinos Safely

    When making deposits to online casinos, here are some additional things to look out for to keep your personal information safe:

    • Verify the online casino or website is trusted and legitimate before providing personal information.
    • Only use a licensed and regulated casino that has a valid gambling licence from a regulatory body such as the UK Gambling Commission.
    • Check online reviews before signing up for an online casino site to ensure it has a good reputation.
    • Use a site that has a secure website and uses SSL encryption.
    • Look for endorsements from unbiased gambling platforms.
    • When confirming payments, make sure to check the PayID details to ensure the money is being sent to the right online casino.
    • Check the online casino can accept payment from PayID and other reputable payment methods.

    Using PayID at Online Casinos

    There are many licensed and reputable PayID casinos.

    PayID offers a safe and secure way to transfer funds without having your personal information compromised.

    While opportunistic scammers are using it to trick people into transferring their money, the platform still offers additional authentication and encryption and maintains high levels of confidentiality for secure payments.

    So even if someone got your PayID details, they can’t access your bank account details.

  • The Voice Referendum Off Limits for Betting Agencies

    The Voice Referendum Off Limits for Betting Agencies

    Australia’s largest gambling organisations typically offer you the chance to bet on almost everything. But when it comes to offering odds on the outcome of the voice referendum, most aren’t allowing Australians to make a wager.

    Let’s examine why they’ve decided not to offer punters the chance to vote on a yes or no outcome in what’s looking set to be one of Australia’s most controversial referendums.

    Why They Won’t Touch It

    While companies have in the past offered odds on both state and federal elections, along with some briefly opening their books on the same-sex marriage plebiscite, some lobby groups aren’t surprised with the decision to not offer wagers on the voice referendum.

    Avoiding Criticism

    The Alliance for Gambling Reform believe the industry is looking to avoid criticism from the government in the wake of tightening regulations.

    Many casino and sports book operators are currently lobbying to prevent imposing bans regarding trailing commissions and prohibiting gambling advertisements. Critics say betting companies won’t want to attract any further criticism, given calls for stricter regulatory measures on the gambling industry.

    The Alliance has been lobbying Prime Minister Anthony Albanese recently and believes online bookies are worried about what the government’s response to the online gambling report recommendations to ban gambling advertising and inducements could mean.

    Chief Executive of the Alliance for Gambling Reform, Carol Bennett, said the gambling industry had proven it puts “profits from losers ahead of any moral considerations”.

    Independent MP Andrew Wilkie agreed that the motivations of gambling sites were self-serving, though he welcomed the fact most weren’t accepting bets about the vote. He said, “Such events are much too important to be treated like a footy game.”

    Too Divisive an Issue

    Another explanation for the reluctance is the controversy surrounding the voice proposal.

    Many consider the vote too divisive, and betting sites don’t want to associate themselves with the referendum.

    During the same-sex marriage plebiscite, SportsBet was accused of insensitivity when it offered odds on the outcome. They subsequently withdrew its market due to the negativity from the media and the Australian community.

    Are Any Sites Offering Bets?

    To date, no major sportsbook has opened bets on the upcoming referendum that could introduce an Indigenous Voice to Parliament, giving Indigenous Australians more say on government policies.

    Ladbrokes, Neds, Betfair, Betr, and Sportsbet have all stated they have no plans to open bets on the referendum, though they’ve steered clear of giving an exact reason why.

    BlueBet, a small online gambling company, is offering odds on the Indigenous voice referendum. They opened their books in June, back when the Yes campaign was the favourite at $1.70. Within a month of opening bets, 95% of wagers were placed for the No-vote winning.

    BlueBet’s Head of Content, Richard Hummerston, said that BlueBet isn’t advocating for either vote but giving local punters the chance to place wagers on the outcome.

    Operator Status Notes
    Ladbrokes Not offering bets Has stated no plans to open bets
    Neds Not offering bets Has stated no plans to open bets
    Betfair Not offering bets Has stated no plans to open bets
    Betr Not offering bets Has stated no plans to open bets
    Sportsbet Not offering bets Withdrew markets in past controversial votes
    BlueBet Offering bets Opened in June; Yes initially favourite at $1.70; 95% of wagers later were for No
    Summary of operators and their stance

    Aboriginal and Torres Strait Voice to Parliament

    A Voice to Parliament aims to give First Nations people a say in government policy. It means creating a permanent body representing Aboriginal and Torres Strait Islander peoples. This body would advise the government on policies, laws and matters relating to Aboriginal and Torres Strait Islanders’ lives on social, spiritual and economic issues.

    The Voice would provide permanent recognition and representation for Aboriginal and Torres Strait Islander peoples in Australia’s constitution.

    The goal of the Voice is to provide independent advice and guidance. The body would not have the power to overrule federal parliament (known as veto power). The Voice would also not be able to deliver services, manage government funding or mediate between organisations.

    How the Voice to Parliament Came About

    In 2017, there was a historic meeting in Uluru of First Nations people from around Australia.

    With over 250 delegates, the group reached a consensus, known as the Uluru Statement from the Heart, that identified three key objectives. These included establishing a First Nations Voice enshrined in the Constitution.

    Another objective was establishing a treaty agreement between First Nations peoples and Australia’s State and Federal Governments. To establish national acknowledgement of, and legal protection for, the rights and interests of Indigenous Australians.

    The final objective focused on Truth-telling. Giving Aboriginal and Torres Strait Islander Peoples a comprehensive process of truth-telling about Australia’s history. One that acknowledges both colonial conflict and dispossession, along with the strength and resilience of Indigenous Australians.

  • Betstop Launch Date Arrives

    Betstop Launch Date Arrives

    The Australian government has officially launched the new national self-exclusion register, known as BetStop.

    The site, which will allow Australians to self-exclude from gambling for a minimum of three months to indefinitely, will include both online and phone-based operators. It comes after years of community advocacy warning against gambling harm, particularly for vulnerable Australians.

    The site will be regulated by the Australian Communications and Media Authority (ACMA), which will also launch a public awareness campaign about the register.

    The National Consumer Protection Framework

    Plans to launch BetStop were first announced in June 2022, which is the final measure in the Federal Government’s National Consumer Protection Framework for Online Wagering. The framework consists of 10 consumer protection measures to provide tools for consumers relating to online wagering service providers.

    The goal of the measures is to mitigate gambling harm from online wagering.

    Some of the other measures include:

    • Prohibiting lines of credit
    • Discouraging payday lenders for online gambling
    • Reducing customer verification periods
    • Making it easier for customers to close their online gambling accounts

    Kai Cantwell, CEO of Responsible Wagering Australia, said, “The implementation of BetStop means that all 10 of the National Consumer Protection Framework measures are now up and running, giving customers the power to stay in control of their own gambling behaviour”.

    Australia’s Fight Against Gambling Harm

    According to the latest Australian Gambling Statistics Report, Aussies spent almost $175 billion on online gambling during the 2019–20 financial year. That’s a 25% increase from the previous year and an amount that equates to just over $11,000 per capita.

    For years, community groups have been advocating for a national self-exclusion register.

    Lauren Levin, Director of Policy and Campaigns at Financial Counselling Australia, said, “We started advocating for this in 2015 and didn’t give up because we always knew that an online gambling self-exclusion register would help a lot of people”.

    BetStop follows the introduction of a raft of other legislative reforms in Australia, including banning the use of credit cards for online gambling. Victoria has also introduced what Premier Dan Andrews has called the toughest gambling and anti-money laundering measures for gaming machines nationwide.

    Other steps include implementing mandatory activity statements each month so players can easily see their wins vs. losses, and strengthening classifications of gambling-like features in video games.

    The government is also set to introduce mandatory customer pre-verification by the end of September. The new rules will mean operators need to verify a customer’s identity when they register for an account before they place any bets. This replaces the existing requirements of operators to verify a customer’s identity within 72 hours.

    National Self-Exclusion Register for Individuals

    BetStop will mean people can self-exclude from 150 online wagering providers with just the click of a button, for an indefinite self-exclusion period.

    The new self-exclusion register covers all Australian licensed interactive wagering service providers. Operators won’t be allowed to open a new account or accept any bets from individuals who have self-excluded. Wagering providers also can’t send any self-excluded individuals any advertising or marketing material.

    In addition, service providers are required to promote BetStop on their websites, apps and via marketing material. Once a person has registered, interactive wagering service providers need to close all betting accounts owned by the person.

    What’s Next?

    Minister for Social Services Amanda Rishworth acknowledged that there was still more to be done to reduce the harm of online gambling and that the government’s approach wasn’t a “set-and-forget exercise”.

    “I look forward to working with my state and territory counterparts on what comes next to continue this positive change,” she said.

    Community groups and gambling harm advocates are already calling for BetStop to be extended to all forms of gambling, including casinos, pokies, and lotteries.

  • Twitch Gambling Ban To Expand

    Twitch Gambling Ban To Expand

    Live streaming service Twitch has announced they’re expanding their ban on gambling streams across their platform. While changes were introduced late last year, these latest bans will impact live streamers with sponsorship or promotional deals with skin gambling sites.

    In this article, we’ll explore the changes and why they’ve been introduced. We’ll review last year’s changes related to dice games, slots and roulettes from sites that fail to provide sufficient consumer protection. Finally, we’ll consider how it’s likely to affect gambling content and viewers going forward.

    Recent Ban on Gambling Streams

    Twitch, which global giant Amazon owns, has announced they are expanding the ban on live streams of gambling-related content on their platform.

    In addition to changes made last year that focused primarily on sites that failed to provide sufficient consumer protection, the organisation is set to ban sponsorships and promotion of skin gambling sites.

    Streamers promoting or who are sponsored by Counter-Strike: Global Offensive skin gambling sites will no longer be allowed to use the platform.

    Why the Changes?

    The gambling ban comes after some controversy last year involving a streamer who was accused of scamming users and other creators to help fuel their gambling addiction.

    After the scandal, some of the site’s big-name streamers protested the platform’s lax policies regarding gambling content. This led to the first lot of changes last October. These additional measures are aimed at addressing predatory behaviour in an effort to make Twitch safer.

    Recent research (reported by Video Games Chronicle) from a CS:GO streamer known as Houngoungagne identified around 75% of the top 300 CS:GO streamers are sponsored by skin gambling websites. Trading and gambling of skins (and other cosmetics) in CS:GO has been lucrative for many streamers. Some sought-after skins are sold for hundreds and thousands of dollars online.

    What’s Included in the Ban?

    According to an updated version of the Twitch Community Guidelines, live streaming skin gambling promotion for CS:GO skins is now prohibited.

    This is alongside the existing ban on questionable gambling sites that offer dice games, slots and roulette. Promoting free social versions of gambling websites has also been specifically included. However, broadcasting sites focusing on poker, sports betting and fantasy sports are still allowed.

    Streams from online casinos Blaze and Gamdon have been added to the banned list alongside other big names that were announced last year.

    What Happens If Users Breach the Policy?

    Twitch announced that, like any of their other user policies, account holders may receive disciplinary action if they choose to stream to any of the prohibited sites. To begin with, they plan to leverage warnings in addition to suspensions (where applicable) to provide fairness for those streamers who may not have understood the changes.

    Last Year’s Ban

    From October 18th, 2022, Twitch introduced tighter rules around gambling streams on their site. The enhanced rules prohibit any streaming of unlicensed gambling sites in the U.S. (or other jurisdictions) that do not offer specific consumer protections, including waiting periods, age verification protocols and deposit limits.

    The ban applies to sites that contain casino games, including slots, roulette or dice games. Although it specifically references U.S. licensing, the ban applies globally to all members, includes free social versions and also prohibits linking to sites in the chat feature.

    When Twitch made its changes last year, it identified a handful of sites that faced the ban. The sites listed at the time included:

    Prohibited Site
    Stake.com
    Rollbit.com
    Duelbits.com
    Roobet.com

    When announcing changes, the group did state that they may add additional sites and update their gambling policy accordingly. All prohibited sites will be referenced in the policy so that users have a clear source to identify which sites are affected.

    After the policies were implemented last year, the site’s gambling viewership dropped by approximately 75%.

    How Will This Affect Gambling Content and Viewers?

    It’s bad news for streamers who have deals with any of these cosmetic gambling sites. For example, G2 Esports is a large organisation which employs content creators and numerous players.

    Earlier this year, they announced a partnership with CSGORoll. The site is a CS:GO skins trading market, so it’s likely to be included in the ban by Twitch. This means that G2 Esports won’t be allowed to promote it during its live streams.

    Unanswered Questions About Twitch’s New Rule

    As with any big new announcement, there are still some questions about what the rule means in practice. Presently, it only references sponsorship deals and promotions.

    For organisations like G2 Esports, there’s been no clear direction on what it means for streamers who have partnership deals and obligations already established.

    We’ll continue to monitor and provide updates on any further announcements that impact Twitch streamers that may prohibit streams or ban gambling streams.

  • Data Suggest an Expected Rise in Mobile Gambling

    Data Suggest an Expected Rise in Mobile Gambling

    Mobile casinos are changing the online gambling landscape.

    With technological advancements and the increased usage of smartphones across Australia, mobile casinos are here to stay. Developers are creating casino apps for mobile devices that offer sports betting, slot games, free games and more.

    In this article, we’ll look at what’s causing mobile casino growth and some of the challenges online casinos are facing. We also explore the future of mobile casinos, and why online gambling via a mobile device and playing mobile casino games is so popular.

    Mobile Casino Growth

    More people are using mobile casinos and apps as their primary way to play. Offering a new level of convenience for players, straight from their mobile device on a mobile casino app.

    Mobile gambling market

    According to Research and Markets, the global mobile online casinos market is worth around US$104 billion. And researchers project it’ll reach over US$250 billion by 2030. This rapid growth in mobile casinos has been fueled by the increase of smartphones. And the availability of high-speed internet around the world.

    New technology

    High-resolution screens and advanced processors mean players benefit from an enhanced gaming experience from their mobile device. Mobile users can also experience higher quality streaming when playing games with 4G and 5G networks available throughout Australia.

    Convenience

    It’s no surprise that the convenience of using a mobile to play online casino games is appealing to many players. Using mobile casino apps, Australian players can play casino games from anywhere with internet access. The best mobile online casinos also offer various payment methods for added convenience.

    Challenges of Mobile Gaming

    Rapid growth does pose some challenges for mobile casinos.

    Laws for online casinos vary across countries and jurisdictions, and mobile casinos need to keep up to date with the latest regulations and laws to remain compliant.

    Consumer protection

    Several countries have updated their gambling legislation to ensure it covers mobile casinos. Introducing rigorous consumer protection practices and licensing procedures has helped legitimise mobile casinos and build trust with players.

    Responsible gambling

    Mobile casinos need to ensure responsible gambling measures are being followed. They can do this by implementing measures that include self-exclusion or betting limits.

    The Future for Mobile Casinos

    Mobile casinos are leveraging technology to help enhance player’s experience.

    We’re seeing online mobile casino sites integrating artificial intelligence (AI) into their gambling apps. Some online casinos are also using machine learning to personalise each player’s gambling experience. Mobile casinos and different casino games are also starting to introduce virtual reality (VR) technology.

    In the future, it’s likely that developers will utilise technology to create better gaming experiences for players. For example, developing more mobile casino apps with VR, for a more immersive gaming experience.

    Players will be able to get the feeling of being in a casino, direct from their mobile device.

    Why Are Mobile Casino Games So Popular?

    There are several reasons mobile casino games are so popular, including:

    Free casino apps

    While there are plenty of real money mobile casino sites to choose from, some mobile casino sites also offer free-to-play (F2P) models or freemium models. These free casino apps give players the chance to download and experience casino games without investing any of their own money.

    Mobile casino bonuses

    Players can access casino bonuses and promos when they play mobile casino games at a mobile online casino. The best mobile casino bonuses often include a welcome bonus or a deposit bonus, giving players an additional chance of winning big.

    Enhanced user experience

    Mobile casinos are designing games specifically for mobile devices, incorporating user-friendly interfaces and controls for touchscreens. Most mobile casino sites offer casino games optimised for a better user experience. This can include features like responsive design for a smaller screen.

    Social interaction

    Some mobile casino sites include features like chat, achievements and leaderboards.

    Casino apps in Australia allow friends to connect and compete against each other around the world. For many players, this offers a more engaging experience and builds a sense of camaraderie and rivalry when playing casino games on their mobile devices.

    Game selection

    The best mobile casino sites offer a wide game selection.

    Online casino games can include classic table games, online pokies and even sports betting. The diversity of games means there’s something for every type of player.

    What Do Mobile Casinos Mean for the Gambling Industry?

    The popularity of mobile casinos for gambling online highlights the changing nature of consumers living in a digital world. Players using mobile devices means more casino apps are likely to be introduced in the coming years, generating even more competition in the mobile casino industry.

    To succeed, mobile casinos will need to keep focusing on consumer needs, adapting to changing markets and continually innovating for mobile devices.

  • Betstop: The Register Allowing Aussies To Self-Exclude from Online Gambling

    Betstop: The Register Allowing Aussies To Self-Exclude from Online Gambling

    Five years after the legislation was first introduced to parliament, Australians will soon be able to ban themselves from online gambling companies.

    In a recent announcement from the Federal Government, the register, which has been dubbed ‘BetStop’, will apply to every state and territory across the country.

    In this article, we explore what the national self-exclusion register is, how it will work, what it means for online gambling sites, and when the register will officially launch in Australia.

    What is the national self-exclusion register (BetStop)?

    The national ‘BetStop’ scheme is set to allow individuals to self‑exclude from all online gambling sites.

    By completing a single form, the program will replace disparate systems in different states and territories that have been labelled as ineffective—mainly because they fail to include all bookmakers.

    Background to BetStop

    In 2018, then Communications Minister Paul Fletcher introduced legislation to create a national register to allow Aussies to ban themselves from online gambling companies. The scheme was plagued with delays, and despite industry support, it’s taken five years to come to fruition.

    The original company that was working on implementing the program, Big Village Australia, has since gone into voluntary administration.

    What the register means for gamblers

    For Australians struggling with gambling addiction, the ability to sign up to a national register is a game changer.

    The register will enable people who consider themselves to have a gambling problem to stop themselves from betting at online casinos. They can also choose to self‑exclude from online wagering on sports and racing.

    Nerida O’Loughlin, Chair of the Australian Communications and Media Authority (ACMA), said the measure is an important step in helping Australians to change their gambling habits.

    How BetStop will work

    The register is a free service for all Australians. Individuals can voluntarily select to exclude themselves from online betting companies. When signing up, they can choose to exclude for as little as three months or opt for a permanent exclusion, giving them control to address their gambling issues.

    Registering will prevent people from accessing any online gambling services. It will also stop people from being able to create any new online gambling accounts, and they’ll be blocked from receiving any form of advertising or marketing material from betting sites for the entire exclusion period they choose.

    BetStop is designed to help those most at risk of gambling harm take control of their gambling. It aims to give problem gamblers the power to block themselves from all licensed online and phone wagering services through one simple form, reducing barriers to taking action.

    Online betting companies

    The new scheme is set to apply to all 150 licensed online betting companies across Australia, including online and phone wagering services.

    All licensed interactive wagering services will need to prevent gamblers from opening new accounts during their chosen self‑exclusion period. Online wagering services will also no longer be allowed to accept any bets or send any type of marketing material to anyone on the register.

    Under the new rules, online wagering providers will also need to actively promote the BetStop scheme via their website, mobile app or any other marketing channels. A public awareness campaign is also expected to be rolled out to raise awareness about stronger consumer protections and how BetStop is designed to help vulnerable consumers.

    Stronger consumer protections

    The launch of the BetStop register follows a formal parliamentary report that looked into betting reform measures. Recommendations included a ban on online betting advertising to be phased in over three years.

    Providers will now be required to verify a customer’s identity when registering for a new account before that customer can place a bet. This replaces the previous requirement allowing identity verification within 72 hours.

    The rollout of BetStop is said to complement other recent betting reform measures, including new warning messages about gambling harm featured at the end of betting ads.

    Launch date

    The Federal Government has announced that Australia’s first national self‑exclusion register for online gambling will launch on 21 August this year as part of a national consumer protection framework.

    Responsible gambling

    At AusCasinos, we only recommend an Australian online casino if it is fully licensed and regulated. We support casinos that provide player support and promote responsible gambling practices to reduce online gambling harms.